The CrowdStrike 2025 Global Threat Report reveals a rapidly evolving cyber threat landscape shaped by a surge in AI-driven attacks, cloud exploitation, and identity-based intrusions. With 79% of detections now malware-free and adversaries leveraging sophisticated social engineering tactics, the need for proactive defense strategies has never been greater.
Remote access (user accessing applications while outside the office) is no longer an exception. Users want the flexibility to work from office, home or anywhere in-between with consistent user experience.
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“Customers don’t see channels. They see one brand.” – Brian Solis
Ever tried tracking an order online, only to find that customer support has no clue about it? Or received a marketing email for a product you just bought? That’s IT chaos in action—proof that a business lacks a customer-centric strategy.
“If it ain’t broke, don’t fix it.”—That mindset is why businesses get buried under tech debt.
At first, skipping IT upgrades seems harmless. Legacy systems still function (kind of). Patches keep old software running (for now). And budgets stay intact (temporarily). But beneath the surface, inefficiencies pile up, security gaps widen, and customer frustrations grow.
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