Our engineers provide both physical on-site presence and advanced remote "Cast and Control" capabilities. This hybrid approach ensures that hardware failures and software bugs are addressed immediately, wherever your employees are located.

What you get:

• On-Site Engineering: Physical troubleshooting for desktops, laptops, printers, and peripherals.
• Advanced Remote Control: Secure, real-time screen sharing to resolve software issues instantly without travel time.

We manage the entire journey of your IT assets. From "New Joiner" provisioning to "Leaver" asset recovery, Brilyant ensures your inventory is fluid, secure, and accurately tracked.

What you get:

• Inventory Tracking: Real-time visibility into hardware location, user assignment, and device health.
• Seamless Provisioning: Managed staging and kitting to ensure new employees are work-ready on day one.

Brilyant acts as your single point of contact for all hardware and software vendors. We manage orders, track deliveries, and coordinate repairs, leveraging our industry relationships to ensure you get the best pricing and service.

What you get:

• Vendor Management: We handle the "middle-man" tasks of tracking OEM repairs and hardware warranties.
• Price Optimization: Benefit from Brilyant's scale to secure competitive pricing on all IT procurement.

We ensure that your software estate is fully compliant and optimized. Our team monitors license utilization to prevent overspending and ensures all devices meet your organization's security standards.

What you get:

• License Auditing: Continuous monitoring to ensure you are never under-licensed or paying for unused seats.
• Security Compliance: Regular checks to ensure all end-user devices are running the latest patches and security protocols.