Scaling Apple Device Management in Aviation with Brilyant
Key Takeaways:
3,000+ iPads planned for unified Apple management
Apple Business Manager enabled for seamless enrollment
Scalable model to support 2,500+ iPads and future MacBook deployments
Zero-Touch Deployment rolled out to streamline onboarding
Opportunity:
To support operational scale and modernize IT infrastructure, a leading Indian airline partnered with Brilyant with these core goals:
Centralize the management of 3,000+ iPads already in circulation
Improve provisioning and tracking across departments
Lay the groundwork for secure MacBook deployment
Build a scalable, service-ready Apple ecosystem
This initiative aimed to improve accountability, user experience, and IT control across the airline’s national operations.
Key Strategy:
Brilyant began by auditing the client’s existing Apple setup—highlighting the lack of device oversight and standardized onboarding.
To meet their future-ready IT goals, Brilyant developed a 3-step phased strategy:
Initial findings showed that over 3,000 iPads were in active use but lacked unified enrollment or oversight. Devices were spread across departments, with provisioning done manually—leading to inconsistent serviceability and tracking.
Brilyant identified Apple Business Manager and Zero-Touch Deployment as essential tools to build a stable foundation for both iPads and upcoming MacBook rollouts.
Brilyant deployed a scalable Apple ecosystem that focused on visibility, security, and rollout efficiency:
Seamless Apple Business Manager enrollment for existing iPads
Zero-Touch provisioning to eliminate manual onboarding
AppleCare for Enterprise to enhance support and serviceability
A phased rollout plan to deliver 2,500 iPads in 2025, starting with 900 in May
This model ensured centralized control while supporting scale without additional hardware burden.
Brilyant executed the first rollout wave with pre-configured iPads using Zero-Touch Deployment. As an Apple Authorized Enterprise Reseller, Brilyant ensured fast onboarding with minimal disruption.
The centralized system enabled real-time control over iPads and laid the groundwork for introducing MacBooks in future phases—all while reducing IT overhead.
Result:
Brilyant delivered a fully automated and scalable deployment framework tailored to the client’s aviation needs.
To summarize:
Automated onboarding through Apple Business Manager
900+ iPads enrolled in the first wave
2,500+ iPads planned for 2025
Zero-Touch reduced manual effort and IT load
AppleCare support readied for long-term coverage
With Brilyant’s guidance, the airline now operates with improved visibility, stronger control, and a future-ready Apple environment.
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