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Apple Support Engineer

Description

We have multiple openings for the position of Apple Support Engineer at Austin, Texas, USA to join our Services team. These positions will be a part of Brilyant’s Services team in Austin which has been growing rapidly. Join our team and be a part of our growth story.  

Requirement

  • Apple certifications needed (ACMT)
  • Relevant experience with knowledge of Mac systems
  • Well-versed with Apple Repair policy as well as Apple KPIs

Responsibilities

  • Working as a Field Service Engineer for Brilyant’s customers at Enterprise locations.
  • Performing diagnosis of Apple Mac system.
  • Troubleshooting Apple Mac systems issues proactively.
  • Analysing cause of system failure and relacing failed components, if any.

Skills

  • Efficient communication and Presentation skills
  • In-depth knowledge of MAC OS
  • Updated knowledge of hardware along with relevant troubleshooting skills

 

Benefits

Compensation will be as per industry standards.

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