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Apple Support Packages

Support made simple. Integration made seamless.

At Brilyant, we understand the importance of getting the most out of your Apple ecosystem,  whether you’re just getting started or already deep into deployment. That’s why we’ve crafted support packages that adapt to your scale, security, and support needs.

Explore our range of Apple Support Packages tailored to simplify, secure, and supercharge your macOS management experience.

Plans that grow with you

Essential Package

For teams just getting started

  • macOS Support Desk
  • Apple Business Manager sign-up guidance
  • Basic MDM configuration & enrollment
  • VPP app deployment support
  • Remote & ticket-based support

Smart Package

For growing businesses that need more control

  • Everything in Essential
  • Apple service integration with MDM
  • Enhanced MDM configuration
  • User enrollment support
  • Priority support response

Definitive Package

For businesses ready for enterprise-grade deployment

  • Everything in Smart
  • Compliance policy configuration (passcode, encryption)
  • Security & privacy policy recommendations
  • Patch management guidance
  • Custom application deployment
  • Basic scripting support

Managed Service Provider (MSP) Package

For businesses seeking end-to-end lifecycle management

  • All Definitive features
  • Third-party integration support
  • Proactive monitoring and reporting
  • Monthly health checks & optimization reviews
  • Dedicated support engineer (optional add-on)

Essential, Smart, Definitive & MSP Apple Service Packages

Simplify your macOS management with tailored Apple service solutions — from getting started to going all-in, we’ve got a plan that fits your business.

Looking for a partner who can deploy Apple devices into your system at scale? Every day, over 1000 customers trust us to provide best-in-class Apple Lifecycle Management solutions and unparalleled customer service to help them succeed with Apple’s high-performance device ecosystem. 

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Talk to our experts to find the right Apple Service Package for your enterprise and your IT Infrastructure.

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