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Presales Consultant 

Description

We have multiple openings for the position of Presales Consutant at Austin, Texas, USA to join our Presales team. These positions will be a part of Brilyant’s Presales team in Austin which has been growing rapidly. Join our team and be a part of our growth story.  

Requirement

  • 3+ years of Presales work experience
  • Apple certifications needed (ACMT)
  • In-dept Knowledge of MDM frameworks like Jamf, VMware Workspace one.
  • Interest in technology, particularly Apple products, and agility in learning new products and features.
  • Strong communication skills to converse with small and large groups of customers.
  • Efficient time management skills and quick decision-making ability.

Responsibilities:

  • Enabling the sales teams with technical support to win deals while simultaneously ensuring that the products are customized as per customer needs.
  • Working closely with customers for setting up workflows or redefining them.
  • Helping customers get customized tools, services and solutions that are perfect for their business. Brilyant has a tightly integrated set of programs to enable the deployment of IT products, Brilyant Professional Services and support for IT.
  • Understanding the infrastructure needed to support advanced customer use cases on end-compute platforms like Apple and Windows. Also help identify a customer’s existing investments, advocate for the best practices and align resources to accelerate their implementation.
  • Assess customer’s support needs, provide solutions or refer them to relevant teams.
  • Regularly rotate through different technical specialities and skill sets.
  • Customer-oriented while troubleshooting and solving issues.
  • Ability to reassure customers during product delivery with potential solutions.

Skills

  • Ability to forecast sales goals
  • Strategic thinking & planning for every account
  • Demonstrate leadership skills
  • A strong team player
  • Efficient communication skills

Benefits

Compensation will be as per industry standards.

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