Key Takeaways:
150+ Apple devices centrally managed
Improved user experience with C4U
Scalable IT setup for growth
Zero-Touch Deployment enabled
Opportunity:
To support their rapidly expanding remote workforce, a growing AI, Cloud, and UX development company partnered with Brilyant to streamline device management. They were focused on achieving three key outcomes:
Replace fragmented and manual onboarding processes with a unified Apple ecosystem.
Enable centralized control, security, and visibility across 80+ macOS devices.
Build a scalable IT setup to support fast-paced team expansion and remote operations.
This initiative was driven by the urgent need for seamless deployment, better device tracking, and a more secure, future-ready infrastructure.
Key Strategy:
Brilyant’s approach began by evaluating the client’s Apple environment, which included over 80 unmanaged macOS devices spread across remote teams. The team identified critical gaps in deployment, visibility, and onboarding workflows.
With a strong focus on scalability and user experience, Brilyant designed a phased implementation plan that aligned the client’s modernization goals with the power of the Apple ecosystem—executed through a precise, three-step strategy:
The first step was to assess the client’s existing Apple device environment and uncover key challenges around scalability, visibility, and onboarding delays. Brilyant conducted a deep-dive audit and identified that over 80 macOS devices were being managed manually, without any MDM or ABM frameworks in place.
This created operational inefficiencies, high IT overhead, and inconsistent user experiences. To address these gaps, Brilyant recommended migrating to a MacBook-first ecosystem backed by Apple Business Manager and MDM. Demonstrations and onboarding trials were organized, and Zero-Touch Deployment was proposed to ensure a centralized and seamless rollout from day one.
After validating the benefits of macOS for their remote teams, the client began transitioning over 150 devices to a fully managed Apple environment. These devices now support day-to-day operations such as app development, design collaboration, and AI model testing across regions.
Brilyant implemented Apple Business Manager for centralized enrollment and onboarded users onto Jamf for MDM evaluation. To ensure smooth performance and user satisfaction, Brilyant also introduced C4U (Care4U) — a personalized support layer providing training, accessories, and tech consultations tailored to user needs.
This operational model ensured a scalable, secure, and low-touch device management experience across the organization.
As an Apple Authorized Enterprise Reseller, Brilyant delivered a seamless execution backed by its proven expertise in large-scale deployments. Apple devices were pre-configured, enrolled via Apple Business Manager, and deployed using Zero-Touch Deployment—allowing employees to hit the ground running without any IT delays.
Brilyant’s rapid turnaround and continued support through its C4U (Care4U) program ensured minimal disruption to the client’s operations. The result was a smooth, efficient rollout that maintained business continuity while enhancing the overall user experience.
Result:
Brilyant’s phased Apple deployment helped the client bring structure to their device ecosystem, boost operational efficiency, and reduce IT friction across teams. With centralized management and scalable support, the client was able to future-proof their setup without compromising on security or user experience.
To summarize:
150+ Apple devices now centrally managed and tracked
Faster onboarding enabled by Zero-Touch Deployment
Improved user satisfaction through C4U (Care4U) support
ABM enrollment completed; Jamf integration underway
Scalable foundation in place for 200+ licenses and AppleCare rollout
Brilyant’s Apple-first approach empowered the client to unlock long-term IT efficiency and confidently scale their infrastructure to support continued growth.
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